Social Media Policy
You’ll find pictures, videos, stories to inspire you and updates of what we’re up to on our Facebook page.
While we hope you enjoy our page, in some cases, and to protect the reputation of The Prince’s Trust, we may hide comments which:
Are abusive
Contain offensive and inappropriate language
Portray The Prince’s Trust in a negative light
Any comments which are posted on our page are views of individuals and do not in any way represent the views of The Prince’s Trust.
If you leave us a message, someone from our will get back to you if appropriate to do so, but please note it could take up to five working days.
Twitter & Instagram
If you follow us on Twitter or Instagram, here is a snapshot of what we like to chat about:
Share photos and stories
Live event coverage
News and press releases
Speeches and statements
Retweets and favourites of notable comments from partner organisations and supporters
While we hope you enjoy our content, in some cases, and to protect the reputation of The Prince’s Trust, we may hide comments or block users who:
Are abusive
Post, tag or message us with offensive and inappropriate language
Post, tag or message us with obscene or un-relevant content or content which is not relevant to the post
Portray The Prince’s Trust in a negative light
Any comments which are posted on our page are views of individuals and do not in any way represent the views of The Prince’s Trust.
If we follow an account, it is not an endorsement – we might just like hearing what you’ve been up to, especially if we’ve been involved!
Please note that retweets/re-grams and favourites are at the discretion of our Digital Marketing Team on a case-by-case basis.
Messages and direct messages
We review all @ messages daily and try to reply to as many as we can.
If you leave us a message, someone from our Digital Marketing team will get back to you if appropriate to do so, but please note it could take up to five working days for your question or query to elicit a response – especially if we need to talk to a different department within the charity.
YouTube
Our YouTube page is where you can watch inspiring stories from young people we’ve worked with, see the latest clips from one of our amazing events.
We want you to enjoy what they see, but we can’t accept responsibility for third party content and we approve our comments on an ad hoc basis. Comments won’t be approved if it contains language which is:
Abusive
Obscene, indecent or offensive
Threatening
Simply not relevant to The Prince’s Trust or video content
Any comments which are posted on our videos are views of individuals and do not in any way represent the views of The Prince’s Trust.
If you’re looking for our latest career opportunities and business updates, you’ll find this on our LinkedIn page.
We aim to post at least once a week and review the page – including comments, shares and mentions – on a weekly basis.
Any comments which are posted on our posts are views of individuals and do not in any way represent the views of The Prince’s Trust.
Contacting The Prince’s Trust
If you have any questions or queries about the way we use social media, please contact enquiries@princestrustinternational.org